Implementation Workbook: You can immediately download the workbook and start to work.
8 Videos with over 8 hours of playtime: You have the freedom to stop and start the videos as you work on the Action Items.
All of our best clients retention strategies, SOPs and swipe & deploy resources pulled directly from The Seven Figure Agency Member Only Portal.
There are many ingredients that go into improving and maximizing your client retention. In this modules we unpack the BIG Picture that will help you reduce churn and enhance retention.
Next up is a clear and concise checklist / playbook with the key things you need to implement and / or execute to dial in your retention strategy.
The way you come out of the gates with your client will make or break your client retention. In this training we'll help you map out your client experience & tough point to start the relationship on a strong footing.
After years of onboarding hundreds of clients we've mapped out the idea new client OnBoarding call script / flow that can be used to set expectations, cast the vision, gather all the essential raw materials to to your work & set the pace for the relationship going forward.
One of the key strategies we leverage is "gifting". In this module we provide you with a swipe & deploy "new client welcome box" that will WOW them out of the gates and get them excited about their relationship with you going forward.
We all know it's essentially that you or your team are meeting with your clients on a monthly basis to maintain the relationship, communicate outcomes & seed the vision...but what do you cover on those calls? In this training we'll provide you with our "Ideal Monthly Review Call" framework & script that you can use and ultimately train your account managers to use.
MODULE SEVEN
As you grow and scale you'll need a strategy to remove yourself from account management & build your Account Management Team. This Account Manager Advantage training will show you how to hire, onboard & train account managers to take care of the clients for you so you can focus on the agency.
MODULE EIGHT
One of the KEY systems you'll need as you grow and scale is a client success systems. One to keep track of your clients with a birds eye view of the accounts & KPIs. In this training we'll help you install the client success system that will help you prioritize focus and maximize your retention levels.
Hear from some of our TOP members that are retaining hundreds of clients monthly on what's working best for them to knock it out of the park for their clients and retain them at the highest level possible.
What should you report to your clients? What should you avoid reporting to clients? IN this training you'll hear what our Seven Figure Agency members actually report and what tools they use.
This course is designed to take you through all of our best strategies & techniques to improve your client retention in a way that will drive more money, freedom & impact.
Going ANY Further
From The Desk Of Josh Nelson
Miami, FL
Thank you so much for taking me up on my offer of a free copy of The Client Retention Handbook. If you’re like me and more of a visual / auditory learner than a reader, we’re also offering this video-based training for you. The Seven Figure Agency self-study course provides a format for you to take key concepts from theory to reality.
The course takes you through Action Items where you pause the video and get your plans written down. When you’re finished, you have—in writing—a whole plan to improve your retention. When you write a plan, it’s a lot easier to implement it in the real world.
Josh’s Seven Figure Agency changed the direction of my business. I started this course from scratch as a new agency. As of this writing, we are just under 3 months old and I am already making “head turning” presentations in my new niche. Currently 6 new potential prospects are considering deals, and it feels like this business is about to take off.
My fundamentals and approach towards my business have been corrected and I feel I am on my way to the success and security I and my family deserve. Yes, it is hard work, and you need good organization and an action plan to make it happen (that’s your part), but Josh lays everything out for you. You’re not left to wonder and guess. Josh has laid out the perfect business model to duplicate his success. " - Alan Hillsberg, Optimized Mobile
"I have owned a digital marketing agency for 5 years. I’ve been a consumer of training courses…the good, the bad, and the ugly. I’ve spent thousands…and I’ve made tens of thousands. But I haven’t yet hit that seven-figure mark within a year. This course, by Josh Nelson, is by far the BEST money I’ve ever spent. I made my money back, plus some, in less than 30 days. My highest recommendation goes to Josh. Get on board, and start building your agency!” - Montina Portis, CIA Media Group
""I made my money back, plus some, in less than 30 days. My highest recommendation goes to Josh. Get on board, and start building that seven-figure agency! On My Way to 7 Figures!"” - Mike Cioffy, Cioffy Marketing
The Decision Is Now! If You Want To Copy My Systems To Retain Your Clients & Reduce Churn Like Clockwork, The Client Retention Masterclass is For You!